Privacy Policy

Acceptance of Terms

These Terms apply to visitors, prospective clients, clients, and others who access or use our website or services.

We may update these Terms from time to time. Any changes will become effective when posted on this website. Your continued use of the website or our services following an update constitutes acceptance of the revised Terms.

Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information obtained from third parties.

Information you provide may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Business contact information
• Information submitted through contact forms
• Communications with PezScales
• Information provided during prospective or active client engagements

We may also collect technical information automatically when you visit our website, including your IP address, browser type, device information, operating system, referring pages, pages visited, approximate location, and information regarding how you interact with our website.

Information Related to Client Engagements

In connection with our professional services, clients may provide PezScales with business information, operational data, documents, datasets, system access, personal information, or other materials necessary to perform an engagement.

The collection, use, ownership, confidentiality, retention, and processing of information provided during a client engagement may also be governed by a Master Services Agreement, Statement of Work, Non-Disclosure Agreement, Data Processing Agreement, or other written agreement.

Where a client agreement conflicts with this Privacy Policy, the applicable client agreement will govern the relevant engagement.

How We Use Information

We may use information we collect to:

• Operate, maintain, and improve our website
• Respond to inquiries and communications
• Evaluate prospective client engagements
• Provide consulting, advisory, technical, and implementation services
• Manage client and business relationships
• Schedule meetings and communicate regarding services
• Prepare proposals, contracts, and other business materials
• Improve our services, methodologies, systems, and internal operations
• Monitor website performance and usage
• Protect against fraud, abuse, security threats, and unauthorized activity
• Comply with legal and regulatory obligations
• Enforce our agreements and protect our rights

We may also use aggregated or de-identified information for analytics, research, service improvement, benchmarking, or business purposes where the information does not reasonably identify an individual or client.

Artificial Intelligence and Automated Technologies

PezScales may use artificial intelligence, machine learning, analytics tools, and other automated technologies in connection with our business operations and professional services.

Where client information is used with artificial intelligence or third-party technology during an engagement, its use may be further governed by the applicable client agreement, confidentiality obligations, security requirements, or Data Processing Agreement.

We do not claim ownership of client confidential information merely because it is processed through a system used by PezScales.

The specific technologies and data-handling requirements applicable to an engagement may vary depending on the client's needs, the nature of the information involved, and the agreed scope of work.

Cookies and Similar Technologies

Our website may use cookies, pixels, analytics technologies, and similar tools to operate the website, understand how visitors use it, improve performance, and support marketing or business-development activities.

These technologies may collect information such as browser type, device information, IP address, pages viewed, referring websites, and interactions with our website.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, we will obtain consent before using certain non-essential cookies or tracking technologies.

Analytics and Website Providers

We may use third-party providers to host, operate, secure, analyze, or improve our website.

These providers may process limited information on our behalf, such as device information, website activity, or technical identifiers.

Third-party providers are subject to their own terms and privacy practices. Where appropriate, we seek to work with providers that maintain reasonable security and privacy practices.

How We Share Information

We do not sell personal information in exchange for monetary compensation.

We may disclose information to third parties in limited circumstances, including:

• Service providers that help us operate our business or website
• Cloud, software, analytics, communications, or infrastructure providers
• Professional advisers such as attorneys, accountants, and insurers
• Contractors or specialists involved in delivering an authorized client engagement
• Government agencies or authorities where disclosure is legally required
• Parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction

Where third parties process confidential client information on our behalf, additional contractual or confidentiality protections may apply.

We may also disclose information when reasonably necessary to protect PezScales, our clients, our users, or others from fraud, security threats, unlawful conduct, or harm.

Client Confidentiality

We treat confidential client information in accordance with our contractual obligations and applicable law.

Client confidential information is never used or disclosed for unrelated purposes except where authorized by the client, necessary to perform the agreed services, or required by law.

Where appropriate, PezScales may enter into confidentiality agreements or Data Processing Agreements that establish additional protections.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of electronic transmission, storage, or information security can be guaranteed to be completely secure.

Clients should not provide highly sensitive information through general website forms unless specifically requested or an appropriate secure method of transmission has been established.

Security requirements for particular client engagements may be addressed separately in the applicable written agreement.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, conduct our business, meet contractual obligations, resolve disputes, enforce agreements, and comply with applicable legal requirements.

Retention periods may vary based on the type of information, our relationship with you, contractual requirements, and applicable law.

Client data may be subject to separate retention or deletion requirements established in an applicable client agreement.

Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights concerning your personal information.

These rights may include the ability to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of certain information
• Restriction of certain processing
• Objection to certain uses of information
• Withdrawal of consent where processing is based on consent

These rights are not absolute and may be subject to legal exceptions or verification requirements.

To exercise an applicable privacy right, please contact us using the information provided below.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Where required, PezScales will honor valid requests relating to access, correction, deletion, portability, or other applicable rights.

PezScales will not unlawfully discriminate against an individual for exercising a privacy right provided by applicable law.

International Users

PezScales is based in the United States.

If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

European Privacy Rights

Where the European Economic Area, United Kingdom, or other applicable privacy laws apply, PezScales may process personal information based on one or more lawful bases, including:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests
• Protection of legal rights

Where PezScales processes personal information on behalf of a client, PezScales may act as a processor or service provider, while the client acts as the controller or business responsible for determining the purposes of processing.

Where appropriate, the parties may enter into a Data Processing Agreement governing those activities.

Children's Privacy

Our website and services are intended for businesses and professionals and are not directed toward children.

We do not knowingly collect personal information from children under the age of 13 through our website.

If we become aware that personal information has been collected from a child in circumstances requiring parental consent, we will take reasonable steps to delete the information.

Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties.

PezScales is not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Business Transfers

If PezScales is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction.

Any successor organization receiving personal information will remain subject to applicable privacy and confidentiality obligations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, legal obligations, or privacy practices.

When we make changes, we will update the effective date at the top of this Policy.

Material changes may be communicated through our website or through other appropriate means where required by law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or a request relating to your personal information, please contact PezScales through the contact information provided on our website. (legal@pezscales.com)

PezScales LLC
Utah, United States